Refund Policy
Last updated: January 25, 2026
At Ainsley Grace Boutique, we want you to love your purchase. If something isn’t quite right, we’re here to help!
Returns
We gladly accept returns on eligible items within 14 days of delivery.
To be eligible for a return, items must be:
-
Unworn, unwashed, and in original condition
-
Free of stains, odors, or damage
-
With original tags attached
-
Returned within 14 days of the delivery date
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
-
Sale or clearance items
-
Accessories (jewelry, hats, bags, etc.)
-
Bodysuits, intimates, or swimwear
-
Gift cards
Refunds
Approved returns will be issued as store credit in the form of a digital gift card sent to your email.
We do not offer refunds to the original form of payment.
Store credit never expires and can be used anytime on our website.
Exchanges
Due to limited inventory, we do not offer direct exchanges.
If you need a different size or item, please return your item for store credit and place a new order.
Return Shipping
Customers are responsible for return shipping costs.
Original shipping fees are non-refundable.
We recommend using a trackable shipping method, as Ainsley Grace Boutique is not responsible for lost return packages.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery at:
ainsleygraceboutique@yahoo.com
Include your order number and photos of the item so we can make it right as quickly as possible.
How to Start a Return
To start a return, please email:
ainsleygraceboutique@yahoo.com
Include:
-
Your order number
-
The item(s) you wish to return
We will provide you with return instructions.
Late Returns
Items returned after the 14-day window will not be accepted.
Thank you for shopping with Ainsley Grace Boutique. We appreciate your support and are so grateful for every order!
